Last Updated: 30-03-2026

At Beautyaurae, we are committed to providing high-quality skincare products and a smooth shopping experience. This policy outlines our practices regarding orders, shipping, returns, and customer care.

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🛍️ ORDER POLICY

• Orders are confirmed only after successful payment or COD verification
• We reserve the right to cancel orders due to stock issues, pricing errors, or suspicious activity
• You will receive order confirmation via email or SMS

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💰 PRICING POLICY

• All prices are listed in INR (₹)
• Prices may change without prior notice
• Discounts and offers are subject to terms and availability

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🚚 SHIPPING POLICY

• Orders are processed within 1–3 business days
• Delivery usually takes 3–7 business days depending on location
• Shipping timelines may vary due to external factors (courier delays, weather, etc.)
• We are not responsible for delays caused by courier partners

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🔁 RETURN & REFUND POLICY

Due to the nature of skincare products:

• Products are non-returnable for hygiene and safety reasons
• Returns are accepted only if:
  • Item is damaged
  • Item is defective
  • Wrong product delivered

Conditions:

• Report within 48 hours of delivery
• Provide unboxing video/photos as proof

Refund Process:

• Approved refunds processed within 5–7 business days
• Refund will be credited to original payment method

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⚠️ PRODUCT USAGE POLICY

• Products are for external use only
• Always perform a patch test before use
• Avoid contact with eyes
• Results may vary depending on skin type

Beautyaurae is not responsible for:

• Allergic reactions
• Misuse or improper application

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🔐 PRIVACY POLICY

We value your privacy.

• We collect basic information (name, phone, email, address) to process orders
• Your data is secure and never sold to third parties
• Payment information is handled through secure gateways

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📦 DAMAGED / MISSING ORDERS

If your order arrives damaged or incomplete:

• Contact us within 48 hours
• Share clear photos/videos
• Our team will assist with replacement or refund

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📵 WEBSITE USAGE POLICY

You agree not to:

• Use the website for illegal activities
• Attempt to hack or disrupt the platform
• Copy or misuse content without permission

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🧠 INTELLECTUAL PROPERTY

All content including:

• Logo
• Images
• Product descriptions

belongs to Beautyaurae and cannot be used without permission.

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⚖️ LIMITATION OF LIABILITY

Beautyaurae is not liable for:

• Any indirect or incidental damages
• Delays beyond our control
• Issues arising from misuse of products

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🔄 POLICY UPDATES

We may update this policy from time to time. Changes will be reflected on this page.

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📞 CONTACT US

For support or queries:

📧 Email: beautyaurae@gmail.com
📱 Phone: +91 92518 35983
📍 Location: India